Returns Policy

Terms and Conditions


1.) Price

 Prices do not include any applicable sales taxes, freight, insurance and recycling fees.

Prices are subject to change without notice and will be established at time of order.

Prices are cash discounted. Prices for back-ordered products are not guaranteed.

All products are subject to availability. COMPUZONIC   is not responsible for any errors or omissions

2.) Order Cancellations 

 Any Special-order item may not be canceled, in whole or in part, by BUYER without Compuzonic prior written consent. All special-order items cancellations are subject to Administration and shipping charge.

 3) Return Policy

 We provide 7 working days from the date of purchase for any return or a replacement. A Return Merchandise Authorization (RMA) number must be obtained prior to returning a product. The original invoice must be presented during the exchange or store credit

 All products must be returned in their original packaging UN opened for store credit 

All opened products must be returned in their original packaging including all accessories, manuals, documentation, packing materials and box. Product viability for resale will be assessed by our RMA Department. We charge minimum 15% restocking fee on any opened or used products. We reserve the right to charge higher restocking fees for special circumstances such as damaged packaging and/or missing

4.) New product Warranty

 Please report within 24 hours if a product is dead on arrival (DOA) due to shipping and other unforeseen factors.

Physically damaged product will not be covered by the warranty. Compuzonic reserve the right to determine whether a product is defective at its sole discretion

All new products come with one-year manufacturer warranty unless it is mentioned otherwise.

Compuzonic provides 30 Day warranty against manufacturing defect from the invoice date.

Dead pixels in notebooks and monitors are subject manufacturer discretion.

 5) Manufacturer Refurbished warranty

 All manufacturer re certified comes with one-year manufacturer warranty unless it is mentioned otherwise. The warranty is done directly through the manufacturer. Compuzonic provides warranty for the first 7 days from the date of purchase. Dead pixels in notebooks and monitors are subject manufacturer discretion.

6) Refurbished warranty

 We take great pride and give the highest priority to product quality control. All our systems are fully tested and marked with serial numbers. All Refurbished desktops come with 60 Days Compuzonic warranty from the date of purchase unless it is mentioned otherwise

All Laptops come with 30 days Compuzonic warranty from the date of purchase, unless it is mentioned otherwise, Batteries less than 30-minute charges are considered as defective and covers under warranty. Please contact Compuzonic for more warranty information.

 7) The following are not covered by the warranty

 Software related or data losses or virus/spyware infections. We strongly recommend backing up your data before sending for warranty

Later upgrades or add-on components.

Misuse or physical damages

Repaired by an unauthorized third party

Some health and personal care items like head set

 8.) Limitation of Liability

 In no event shall COMPUZONIC  be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits or inconvenient.

9.) Third Party Liability

 COMPUZONIC has Third-Party Links on its website, as a result COMPUZONIC and its staff do not accept any responsibility or liability for these sites and the accuracy of their information. We recommend you read the respective policy and privacy statements of each site before supplying any information.

COMPUZONIC reserves the right to modify any website content at any time without prior notification and the sole responsibility is left up you to review these changes.